PRIVACY POLICY - 4 SEASONS

Welcome to 4 Seasons .We understand that your privacy is extremely important.This Privacy Policy is designed to help you understand how we collect, use, protect, and handle your personal information when you interact with our service system.

1.Purpose of information collection

We collect your information to provide you with the most personalized and quality service experience.This information includes:

• Identification Information: Full name, date of birth, citizen ID or passport number.

• Contact Information: Phone number, email address, billing address, or shipping address.

• Payment Information: Credit/debit card number (tokenized), transaction history.

• Personal Interests: Special requests regarding service, consumer habits at 4 Seasons so we can serve you better next time.

2.Information Usage Scope

4 Seasons commits to only using customer information for the following legitimate purposes:

• Confirm appointment, complete transaction, and provide required customer service.

• Send notifications about special offers, events, or regular newsletters (only with customer consent).

• Improve service quality through internal data surveying and analysis.

• Prevent fraudulent or illegal activities.

3.Information retention period

Customer personal data will be stored until a cancellation request is received from the customer or as required by current law.In all cases, information will be kept confidential on 4 Seasons' servers with the highest security standards.

4.Privacy Commitment and Information Sharing

We no sell, rent, or exchange your personal information with third parties for commercial purposes.Information will only be shared in cases:

• Service Partner: Shipping carriers, payment gateways, or partners directly engaged to perform services for you.

• Legal Notice: When there is a request from the competent state authority in accordance with the provisions of the law.

5.Customer Rights

You have the full right to:

• Request to access, edit, or update your personal information.

• You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link in the email.

• Request to delete personal data from our storage system.

6.Use Cookies

4 Seasons' website uses "Cookies" to optimize user experience, remember login information, and analyze traffic.You can choose to decline Cookies in your browser settings, however this may limit some features on our website.

7.Contact Information

If you have any questions or complaints regarding this privacy policy, please contact us via:

• Hotline: [Your Phone Number]

• Email: Your email address

• Address: [Office/Branch Address]

4 Seasons reserves the right to update this policy from time to time to comply with changes in law and business operations.All changes will be officially announced on our website.